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Devoluciones - Zen Monkey Shop
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  • ENVÍO GRATIS A PARTIR DE 30€
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  • ENVÍO GRATIS A PARTIR DE 30€

Devoluciones

Puedes cambiar o devolver cualquier producto comprado online en un plazo de 15
días desde la fecha de entrega.
Para proceder, por favor mándanos un email a info@zenmonkeyshop.com explicando la razón de la devolución.

Los artículos deben devolverse sin ser usados y en perfectas condiciones, con su packaging y etiquetas originales. También es necesario indicar el número de pedido.

Te contestaremos lo antes posible. Nuestro horario de atención al cliente es de Lunes a Viernes, de 9:30 a 16:00.

Los costes de cambio/devolución serán abonados por el cliente, a no ser que el producto estuviese defectuoso cuando fue recibido. Si esto ocurre, por favor contáctanos para un cambio o devolución a info@zenmonkeyshop.com

El reembolso por la devolución se realizará utilizando en mismo método de pago que utilizó el cliente para efectuar la compra, ya sea a la propia tarjeta de débido / crédito o por Paypal en un plazo máximo de 15 días laborables.

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